Privacy Policy

LeadDrippr is operated by Rialitycheck PTY LTD (Australian Business Number 644 425 169) (“Rialitycheck”, “we”, “us”, “our”). This Privacy Policy explains how we handle personal information when you use the LeadDrippr website, application, and related services (the “Services”) — including building email nurture sequences, connecting lead sources, sending email through providers you connect, and viewing delivery and engagement metrics.

We are committed to handling personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), and with applicable privacy laws in other regions where our users are located.

By using the Services, you agree to this Privacy Policy. If you do not agree, please do not use the Services.

Contact (privacy requests). Rialitycheck PTY LTD, PO Box 394, Paddington QLD 4064, Australia. Email: policy@rialitycheck.com. For general product terms, see our Terms and Conditions.

Account and identity. Name, email address, authentication identifiers, and similar details you provide when you register or sign in (including via third-party identity providers if you use them).

Product configuration and content. Sequence definitions, email templates and copy, delays, triggers, filters, webhook or integration settings, and other data you enter to configure the Services.

Lead and recipient data. Information you import or sync from connected sources (for example names, email addresses, and custom fields from spreadsheets, databases, or CRM integrations), and data we store to run enrolments and send messages on your instructions.

Sending and delivery data. Metadata about messages processed through the Services (for example send attempts, timestamps, and delivery-related status) and, where you enable tracking features, engagement signals such as opens and link clicks associated with your sequences.

Integration credentials. When you connect third-party services (such as email or spreadsheet providers), we receive and store tokens or connection details as needed to perform the integration, including using secure storage where the product is designed to do so.

Usage, device, and technical data. Log data, IP address, browser type, device identifiers, and information about how you use the Services (for example pages or screens viewed and feature usage), used to operate, secure, and improve the Services.

Support and communications. Content you send when you contact us for help or feedback.

• To provide, operate, and maintain the Services (including enrolments, scheduling, and integrations)
• To authenticate users, prevent fraud, abuse, and spam, and to protect security and integrity
• To send service-related notices and, where permitted and in line with your preferences, product updates
• To analyse usage in aggregate or de-identified form to improve reliability and usability
• To comply with legal obligations and enforce our agreements

Where the EU or UK GDPR (or similar laws) applies, we rely on appropriate bases such as: performance of a contract with you; our legitimate interests (for example securing the Services and understanding aggregated usage), balanced against your rights; compliance with law; and consent where we ask for it explicitly (for example for certain cookies or marketing, where required).

We do not sell your personal information. We disclose information only as reasonably necessary to run the Services, including to:

• Service providers that host infrastructure, provide databases, authentication, logging, analytics, email delivery infrastructure, or other processing on our behalf, typically under contractual confidentiality and data-protection terms.
• Integrated services you enable (for example Google, Microsoft, or CRM providers). Their use of data is governed by their own terms and privacy policies.
• Professional advisers where reasonably necessary (for example lawyers or accountants subject to confidentiality).
• Authorities when required by law or to protect rights, safety, and security.

We may disclose information in connection with a merger, acquisition, or sale of assets, subject to applicable law.

We and our subprocessors may process or store information in Australia and in other countries (including the United States), depending on how the Services and providers are deployed. Where we disclose personal information to overseas recipients, we take steps that are reasonable in the circumstances to ensure compliance with the APPs and applicable law (including, where relevant, appropriate contractual safeguards).

By using the Services, you acknowledge that cross-border processing may occur as described in this policy.

We retain personal information for as long as needed to provide the Services, comply with law, resolve disputes, and enforce our agreements. Retention periods may depend on the type of data (for example account data versus logs). We may delete or anonymise information when it is no longer required for these purposes, subject to backup and archival practices.

We implement technical and organisational measures appropriate to the nature of the Services to protect personal information against unauthorised access, loss, misuse, or alteration. No online service is completely secure; we encourage strong passwords and safeguarding your account credentials.

If we become aware of a data breach that is likely to result in serious harm and that we are required to report under Australian law, we will comply with applicable notifiable data breach obligations.

Australia. Subject to the APPs, you may request access to or correction of personal information we hold about you. Contact us using the details in section 1. We may need to verify your identity before responding.

EEA, UK, and similar regions. You may have rights to access, rectify, erase, restrict processing, object, or port data, and to withdraw consent where processing is based on consent. You may lodge a complaint with a supervisory authority in your country.

If you have concerns about how we handle personal information, contact us first at policy@rialitycheck.com. You may also complain to the Office of the Australian Information Commissioner (OAIC) — see oaic.gov.au for current contact details.

The Services are not directed at children under 16 (or the minimum age in your jurisdiction). We do not knowingly collect personal information from children for marketing or unrelated purposes.

We use cookies and similar technologies for authentication, session management, preferences, security, and aggregated analytics. You can control cookies through your browser; disabling some cookies may limit functionality (for example staying signed in).

The Services may link to third-party sites or services. We are not responsible for their content or privacy practices. Review their policies before providing personal information.

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Where changes are material, we may provide additional notice through the Services or by email where appropriate.